SureFarm Ltd, a subsidiary of Synergy Farm Health Ltd, is a company set up to provide the United Kingdoms first ever private health scheme for the surveillance of bovine tuberculosis. The company works in collaboration with SureTest Ltd and Enfer Laboratories Ltd to provide the Enferplex Test, a serological multi-array test for bovine tuberculosis and a number of other important production diseases, to the farming, zoological and companion animals industries.
PROTECTING OUR CLIENT RECORDS:
Our relationship with our clients and their businesses is founded on trust and, in normal circumstances, a veterinary surgeon from this practice will not disclose to any third party any information about a client or their animal either given by the client, or revealed by clinical examination or by post-mortem examination. This duty also extends to support staff.
The duty of confidentiality is important but it is not absolute and information can be disclosed in certain circumstances, for example where the client’s consent has been given, where disclosure can be justified by animal welfare concerns or the wider public interest, or where disclosure is required by law.
The client’s permission to pass on confidential information may be express or implied. Express permission may be either verbal or in writing, usually in response to a request. Permission may also be implied from the circumstances, for example where a client moves to a different practice and clinical information is requested. However, whenever practicable the client’s express consent to the disclosure should be sought.
No photographs or client testimonies will be posted on our social media without client consent.
DISCLOSING TO THE AUTHORITIES:
In circumstances where the client has not given permission for disclosure and the veterinary surgeon considers that animal welfare or the public interest is compromised, client confidentiality may be breached and appropriate information reported to the relevant authorities. Where there is some other significant threat to public health or safety or to the health or safety of an individual; or where the information is likely to help in the prevention, detection or prosecution of a crime.